Sales Associate – Optical - Part Time

National Vision•Bolingbrook, IL

18h•$15 - $18

About The Position

As a Sales Associate, you’ll help deliver an exceptional customer experience while supporting store operations and sales goals. You’ll assist customers in selecting eyewear based on their lifestyle, prescription, and budget; dispense eyeglasses and contact lenses and provide lens training where permitted by state law; and educate customers about eyewear and contact lens care. You’ll also maintain customer and patient records, communicate order status, answer incoming calls, keep the store clean and organized and merchandise it to brand standards, and support inventory control and loss prevention. Other duties may be assigned. In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials, so duties and work practices may vary accordingly.

Requirements

High school diploma or equivalent required.
Ability to multitask and handle a fast-paced work environment.

Nice To Haves

At least 1 year of retail or customer service experience is preferred.

Responsibilities

Provide excellent customer service while supporting store sales goals.
Help customers select eyewear based on lifestyle, prescription, and budget.
Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
Educate customers on eyewear and contact lens care.
Maintain accurate customer and patient records.
Communicate order status and answer incoming phone calls.
Keep the store clean, organized, and visually merchandised to brand standards.
Support inventory control and loss prevention procedures.
Perform other duties as assigned.