Sales Associate PT

GOODWILL INDUSTRIES OF NORTHERN IL•Crystal Lake, IL

1d•$16 - $20•Onsite

About The Position

This position is based in a retail store environment with regular interaction with customers, team members, and merchandise. Sales Associates spend most of their time on the sales floor assisting customers, maintaining displays, and processing transactions at the register. The role requires standing and walking for extended periods, frequent bending, lifting, and handling of merchandise. Work may also include occasional tasks in the warehouse area which can involve exposure to varying temperatures, noise, and dust. The environment is fast-paced and team-oriented, with a focus on delivering excellent customer service. Hours vary and can include evening and/or weekend hours.

Requirements

Ability to provide high levels of customer service.
Ability to handle cash accurately.
Ability to count, add, and subtract.
Ability to follow instructions and work independently.
Ability to follow all safety rules.
Must be able to operate a pricing gun and cash register.
Ability to efficiently and effectively perform all functions of the job.
Ability to effectively communicate with customers.
Ability to stand, bend, lift, and reach for long periods of time.
Ability to lift up to 20 pounds and occasionally lift up to 40 pounds.
Use of both hands.
Good manual and finger dexterity.
Ability to visually inspect and eliminate non-saleable donations.

Nice To Haves

Understands Goodwill’s pricing structure and identifies pricing concerns for management review.
Follows proper procedures for un-priced merchandise, returns, gift cards, vouchers, discounts, etc.
Understands cash handling processes including cash drops, change requests, and drawer reconciliations.
Helps with merchandising store by creating displays and end caps as directed by management.
Follows loss prevention procedures by reporting any potential losses including customer and employee theft and abuse of discounts to the Loss Prevention Manager.

Responsibilities

Provide exceptional customer service, greeting customers upon arrival.
Handle cash transactions accurately.
Put away merchandise on the sales floor.
Assist customers with sales, accurately ringing up merchandise and performing transactions.
Communicate customer concerns and compliments to management.
Maintain a neat, clean, and appealing checkout area.
Assist with light housekeeping tasks and putting away merchandise in its proper place.
Follow established safety rules and report safety accidents and hazards.
Maintain a safe, clean, and orderly work area.
Maintain workstation supplies and complete daily workstation clean up.
Follow loss prevention procedures by reporting any potential losses.
Proactively support the mission through requests for customer participation in the round up program.
Follow established processes according to Kaizen standards.
Demonstrate regard for Goodwill’s assets including property and equipment.