PT Sales Associate

LOVESAC COMPANYMarlton, MD
$18 - $20Onsite

About The Position

As a Lovesac Sales Associate, you are energized by connecting with customers, delivering remarkable results, and helping people design products that fit their lifestyle and space. You’re approachable, positive, self-starting, and naturally build relationships that go beyond the transaction. You thrive in a fast-paced, customer-first environment where every interaction counts, adapting quickly, showing up with a positive mindset, and consistently representing the Lovesac brand with integrity.

Requirements

  • 18 years of age or older.
  • Minimum of 1 year of experience in a retail or customer service role.
  • Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights, to ensure you capitalize on demand, outperform goals, and maximize your earnings.
  • Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach.
  • Must be able to travel, as required by the Company in its sole discretion, to local stores, third-party vendors and for occasional meetings using various forms of transportation.
  • Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property.
  • Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
  • Ability to stand and walk for extended periods, up to 8 hours per shift.
  • Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position and be able to assemble furniture while working on the selling floor.
  • This position regularly requires the following actions: bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Responsibilities

  • Greet clients with energy and optimism, actively selling while executing the Lovesac selling process, maintaining a strong personal quote pipeline, and consistently following up to drive conversion.
  • Drive results by building genuine connections that fuel loyalty, repeat business, and brand advocacy, while embracing change and new opportunities.
  • Own your customer journey end-to-end, using curiosity and adaptability to uncover needs, deliver exceptional service, and build lasting client relationships.
  • Demonstrate strong product knowledge while creating a fun, engaging experience—delivering compelling brand tours, meaningful education, and confidently closing sales.
  • Take ownership of your performance, operating with confidence, strong decision-making, and disciplined execution to consistently meet and exceed sales goals and KPIs.
  • Represent Lovesac’s values by contributing to an inclusive, respectful environment for all customers and teammates where belonging is real, diverse perspectives are valued, and everyone can do their best work.
  • Show up with accountability, flexibility, and a willingness to learn, grow, and take feedback.
  • Build authentic relationships through genuine connections and everyday interactions that strengthen brand awareness.
  • Support daily store operations, opening/closing, inventory, visual standards, and promotions, while upholding brand standards and using store systems and data to prioritize work and drive efficient, customer-focused execution.
  • Deliver on brand standards, safety, and policies in a way that feels approachable and customer-first, while contributing to a positive team environment and protecting the business.
  • Staying curious and flexible, you will take on additional priorities and special projects to keep the store, team, and brand continuing to grow.

Benefits

  • Performance Based Quarterly Bonus
  • Competitive Hourly Wage
  • 401(k) with Company Match
  • Legal and ID Theft plans
  • Paid Time Off & Holiday Pay
  • Associate Resource Groups
  • Lovesac Gives Back
  • Verizon Employee Discounts
  • Employee Assistance Program (EAP)
  • Access to discounted Health Benefits
  • Wellness and Gym discount
  • Associates will be eligible to receive up to 26 hours of paid time off within our fiscal calendar year.
  • They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours in a work week.
  • In certain jurisdictions, part-time sales Associates may be eligible for paid sick and safe leave.
  • In addition, they will be paid 1 1/2 times their regular rate for any hours worked on these holidays.
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