Sales Associate, UGG

Deckers•Chicago, IL

10h•Onsite

About The Position

At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Requirements

Two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers
Highly motivated team player and self-starter
Flexibility of schedule and hours to meet the needs of the business.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.

Nice To Haves

Communicate the brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products.

Responsibilities

Create personalized shopping experiences for our customers that drive brand loyalty.
Greet customers promptly and courteously as they enter the store.
Ensure that all customer questions are addressed accurately and responded to before they leave.
Provide exceptional service from start to finish, including effectively communicating our return policy.
Maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code.
Provide exceptional customer service to both our in-store customers and those who call on the phone.
Operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards.
Maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting.
Practice safety-consciousness and respond to theft in accordance with our policies.
Report to work on time and notify your Store Manager in advance if you will be late or absent.