Sales Associate

MFA Oil Company • Dexter, MO

2d • Onsite

About The Position

Break Time Sales Associates assist customers, process sales transactions, and perform operational and food preparation duties to keep the convenience store clean and well stocked. They follow company policies and procedures to support proper and efficient store operations during scheduled shifts. The role is suited to energetic people who enjoy helping customers and working in a fast-paced environment.

Sales Associates provide friendly customer service, accurately handle transactions, merchandise and stock products, communicate with customers and coworkers, and work as part of a team. They use store technology and perform calculations, help train new employees, and support loss control. Food-related duties include preparing and inspecting products, following food safety guidelines, and maintaining clean equipment and service areas. Employees may also perform other duties as assigned.

Requirements

• Must be 18 years of age or older.
• Friendly, customer service-oriented, and comfortable working in a fast-paced environment.
• Flexible availability, including weekends and holidays.
• Reliable transportation to work.
• Ability to perform mathematical calculations to make change, complete shift reports, and count products during vendor check-in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Ability and willingness to attend food safety training and obtain a Food Handler’s Card or equivalent certification.
• Physical ability to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
• Physical ability to retrieve and position products and supplies from shelves, under counters, or inventory stacks, including items weighing up to 50 pounds.
• Ability to stand for up to nine hours per shift.
• Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
• Ability to perform assigned tasks accurately and with minimal supervision.
• Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Must meet company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States.

Nice To Haves

• High school diploma or equivalent.
• Customer service, retail sales, or food service experience.

Responsibilities

• Greet and thank customers courteously, provide fast and friendly service, process accurate and efficient transactions, and address customer concerns.
• Perform merchandising activities, including pricing, implementing promotions, suggestive selling, vendor check-in, and stocking, cleaning, fronting, and facing merchandise, including cooler products.
• Maintain store cleanliness.
• Communicate professionally and in a timely manner with customers, vendors, employees, and management about store operations.
• Work with the team to serve customers efficiently and comply with local, state, and federal regulations.
• Use point-of-sale systems, computers, and handheld devices; make change, complete shift reports, and count products.
• Help train new employees on company policies and procedures.
• Perform loss-control functions involving cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns appropriately.
• Prepare food according to guidelines, recipes, and job aides; inspect products for time and temperature, cleanliness, rotation, portioning, and pricing; use ovens, roller grills, fryers, and other kitchen tools.
• Sanitize and maintain equipment, dishes, and food service areas, and follow standards for quality, service, cleanliness, food safety, product display, and storage.
• Clean the store when time allows.
• Adhere to company and position-specific policies and procedures, and perform other duties as assigned.

Benefits

• Competitive wages.
• Paid time off.
• Opportunity for performance incentives.
• Employee assistance program.
• On-the-job training and opportunities for internal advancement and professional development.
• Educational expense assistance for employees pursuing education aligned with their employment within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed