Sales Associate

Visual Comfort & Co. • Boulder, CO

3d • $34 - $36 • Onsite

About The Position

Visual Comfort & Co. is seeking a Sales Associate to deliver exceptional client service and meet sales objectives across lighting and systems product categories. The position combines showroom sales with technical project design responsibilities. The Sales Associate works with trade and consumer clients to provide lighting and shading solutions and supports projects from inception through completion.

The role includes managing sales opportunities through invoicing, developing client relationships, providing design consultation and product recommendations, and coordinating with project management and the Visual Comfort & Co Design Studio. The Sales Associate also helps maintain showroom standards and handles opening and closing procedures. The showroom is open Monday through Friday, 10:00 a.m. to 6:00 p.m., and Saturday, 10:00 a.m. to 5:00 p.m.; it is closed Sunday. Team members follow a five-day rotating schedule that includes two Saturdays per month.

Compensation is $70,000–$75,000 plus a monthly bonus opportunity. The company offers structured training and ongoing education, paid time off, seven paid holidays and two floating holidays, medical coverage with the company paying the majority of employee premiums, vision and dental coverage, company-provided life insurance and short-term disability coverage, and a 401(k) plan with company matching up to 4%.

Requirements

• At least 3 years of retail or showroom sales experience.
• Prior experience in the design or building products industry, including interior design, custom home construction, luxury furnishings, or lighting.
• High school diploma.
• Proficiency with Microsoft Office Suite.
• Experience with CRM/ERP systems for client management and project tracking.
• Project management skills and ability to manage client expectations and timelines efficiently.
• Strong knowledge of product design, including interpreting floor plans and lighting layouts.
• Technical understanding of lighting specifications, including color temperature, CRI, lumens, and dimming, and of control systems such as Lutron and Control4.
• Ability to build relationships with architects, builders, and designers and represent the brand at industry events.
• Proficiency in preparing proposals, bills of materials (BOMs), and technical documentation.
• Excellent communication, emotional intelligence, and professionalism in client interactions.
• Strong organization and attention to detail, with the ability to handle multiple projects simultaneously.
• Commitment to staying current on lighting technologies and participating in ongoing training.
• Consistently represent Visual Comfort’s brand values and commitment to service.
• Authorization to work in the United States; employment-based immigration sponsorship and assistance with other immigration sponsorship or benefits are not provided.

Nice To Haves

• Experience in luxury home furnishings, lighting, or building materials is ideal.
• Lighting experience is a plus.
• Bachelor’s degree preferred.
• Knowledge of D365 preferred.

Responsibilities

• Achieve and consistently surpass individual and showroom sales objectives.
• Oversee all phases of the sales process from opportunity to invoice, prioritizing exceptional customer service.
• Manage the sales pipeline through consistent follow-up and follow-through, using order entry software and various communication methods.
• Provide expert design consultation and product recommendations to trade and retail clients.
• Advise clients on lighting selections and develop enduring client relationships.
• Present sales demonstrations featuring lighting, controls, and shading solutions.
• Use collaborative, design-driven sales strategies to secure client commitment.
• Develop and sustain relationships with architects, builders, interior designers, and homeowners, independently and in collaboration with the Business Development Specialist.
• Identify client objectives and explain how the company’s systems support their design goals.
• Work with project management to align deliverables with approved designs.
• Collaborate with the Visual Comfort & Co Design Studio to prepare documentation for design and engineering teams, including materials for construction documents and bills of materials (BOMs).
• Respond to client inquiries and ensure a thorough understanding of proposed lighting and shading solutions.
• Maintain current knowledge of lighting technologies, control systems, and automated shading.
• Keep the showroom clean, well-presented, and organized in accordance with brand standards and sales objectives.
• Develop proficiency with the company’s order entry and operating systems.
• Manage showroom opening and closing procedures and participate in a rotating Saturday schedule.
• Work effectively with others to accomplish organizational goals and identify and resolve problems.
• Adhere to Visual Comfort Company Values and demonstrate commitment, dependability, punctuality, and attendance in accordance with the agreed-upon schedule.

Benefits

• Paid time off and vacation accrual.
• Seven paid holidays per year and two floating holidays.
• Medical coverage, with the company covering the majority of employee medical premiums.
• Vision and dental coverage beginning the first day of the month following the start date.
• Company-provided life insurance.
• Short-term disability coverage.
• 401(k) plan with company matching up to 4%.
• Structured training, ongoing education, and opportunities for career advancement.
• Competitive base salary plus monthly variable compensation and bonus opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED