About The Position

At PUMA, we’re more than a global sports brand, we’re a team driven by energy, creativity, and a passion for performance. We believe in being brave, confident, determined and joyful in everything we do. We’re on the hunt for Retail Sales Associates who thrive in a fast-paced retail environment, loves delivering exceptional customer experiences, and wants to be part of a high-performing team. If you’re passionate about sport, style and street culture — this could be your next move. As a Retail Sales Associate, you’ll play a key role in creating memorable customer experiences while helping the store achieve sales and KPI targets. You’ll bring energy to the shop floor, connect with customers authentically, and represent the PUMA brand with confidence.

Requirements

  • Previous retail or customer service experience (fashion, footwear or sports apparel highly regarded)
  • A strong customer-first mindset
  • Confidence in achieving sales targets and KPIs
  • Great communication skills and a positive attitude
  • The ability to work in a fast-paced team environment
  • Flexibility to work weekends, evenings and peak trade periods

Responsibilities

  • Delivering outstanding customer service and product knowledge
  • Achieving and exceeding sales and KPI targets
  • Supporting visual merchandising and store presentation standards
  • Assisting with stock processing and replenishment
  • Maintaining a clean, safe and organised store environment
  • Supporting loss prevention and operational compliance
  • Contributing to a positive and collaborative team culture

Benefits

  • Career development and growth opportunities
  • Global brand training and onboarding
  • Staff discounts across PUMA product
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