Sales Associate

KnitWell Group • Louisville, KY

1d • Onsite

About The Position

Talbots is hiring a Sales Associate to provide meaningful customer service, promote products, and build relationships with customers and the brand. The associate uses selling competence and fashion expertise to help customers select outfits and matching products, while contributing to store business and achieving sales and service metrics. The role also includes supporting store operations and completing assigned projects. This is a regular, part-time position requiring open availability for 15 to 20 hours per week, including evenings, weekends, and holidays as business needs require.

Requirements

• Demonstrated selling competence and styling expertise, with a love of fashion.
• Ability to create, build, and cultivate relationships.
• Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency using a computer, iPad, or handheld system.
• Strong organizational skills and ability to multitask in a fast-paced, changing environment.
• Ability to work cooperatively in a diverse work environment.
• Comfort with climbing ladders, moving around regularly, and standing for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
• Open availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Use service enhancers, including active use of Concierge, to build strong relationships.
• Serve multiple customers at once and handle simultaneous tasks or projects.
• Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits and suggest items that meet customer needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
• Achieve sales and service metrics, including clientelling/outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

• Incentive opportunities.
• Comprehensive benefits packages for full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Growth opportunities and tools to develop beyond the position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed