Sales Associate

Mor Furniture For Less Inc•Visalia, CA

About The Position

At Mor Furniture, Sales Associates create welcoming, comfortable experiences that help customers feel confident in their purchase decisions. The role delivers friendly, solution-oriented service by understanding each customer’s needs and guiding them through products, financing, and design options. Sales Associates learn product features, styles, and value options, greet customers professionally, ask thoughtful questions, recommend solutions, and follow through throughout the customer experience. The position also involves processing sales orders and related paperwork, maintaining showroom displays, working toward individual and team sales goals, and supporting team members in delivering excellent customer service. The role requires communication, technical, problem-solving, leadership, strategic-thinking, and safety skills, along with the ability to adapt to changing priorities and maintain collaborative working relationships. The stated schedule is 8 or more hours per day and 40 or more hours per week, with weekends and holidays required.

Requirements

Ability to read, analyze, and interpret documents; respond to customer and employee inquiries or complaints; present information effectively to management and employees; speak clearly and persuasively; and write clearly and informatively.
Ability to work with word-processing, spreadsheet, and database software applications.
Ability to identify and resolve problems promptly, gather and analyze information, develop alternative solutions, work in group problem-solving situations, and use reason when dealing with emotional topics.
Ability to display passion and optimism, inspire respect and trust, mobilize others, and provide vision and inspiration to peers and subordinates.
Ability to develop strategies to achieve organizational goals, understand organizational strengths and weaknesses, and adapt strategies to changing conditions.
Ability to observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.
Ability to retain and comprehend information, follow instructions, interpret and analyze data, research and resolve problems, identify issues and take preventive actions, apply judgment, and communicate to provide or obtain information.
Ability to adapt to changing priorities, deadlines, demands, and assignments while maintaining collaborative working relationships.
Ability to perform repetitive keystrokes to compile and prepare documents, reports, and correspondence.

Responsibilities

Learn customer needs and demonstrate furniture features, including how products function and fit into customers’ homes.
Guide customers through product options and value tiers to help them make confident decisions.
Process sales orders accurately, including financing and related paperwork.
Maintain showroom displays and ensure floor models are clean, organized, and presentation-ready.
Set and work toward personal and team sales goals.
Coach and support team members in delivering excellent customer service.
Perform additional duties as assigned to support the showroom and the team.