Sales Associate - Part Time Weekend Availability Required
About The Position
The Aubuchon Company is seeking a passionate and customer-focused Sales Associate to join their team. This role is crucial in delivering the "Aubuchon difference" by providing expert advice, building customer relationships, and ensuring exceptional shopping experiences. The ideal candidate thrives in a fast-paced environment, enjoys working hands-on with products, and is eager to assist customers with their home improvement projects. Responsibilities include providing world-class customer service, recommending products, processing sales, maintaining a clean workspace, managing inventory, fulfilling online orders, developing department expertise, performing hands-on services like key cutting and propane filling, operating equipment like forklifts, addressing technical inquiries, assembling products, and completing safety training.
Requirements
- High school diploma or equivalent preferred.
- Prior retail or hardware experience is highly desirable.
- Must be at least 18 years old.
- Strong interpersonal and communication skills with a customer-first approach.
- Organizational and problem-solving skills.
- Basic math skills for transactions, inventory management, and project estimates.
- Ability to operate tools and machinery, including key-cutting machines, material-handling equipment, and forklifts.
- Willingness to complete forklift and propane certification within 90 days of hire.
- Positive, professional, and approachable demeanor.
- Flexibility to work weekends and adapt to business needs.
- Must be able to lift up to 50 lbs.; frequent lifting/carrying of up to 25 lbs.
- Ability to stand, walk, bend, twist, push, and reach throughout shifts.
- Must be comfortable working in an animal-friendly environment (accommodations available upon request).
Responsibilities
- Provide world-class customer service, ensuring customers feel valued throughout their shopping experience.
- Actively greet customers, understand their needs, and confidently guide them to solutions.
- Recommend products and complementary items to complete projects, explaining features and applications.
- Use Theatro communication technology to stay connected with the team.
- Promote the loyalty program, in-store events, and monthly promotions.
- Encourage customers to share feedback via Google reviews or other company-approved platforms.
- Accurately process sales and returns using the POS system.
- Maintain a clean, organized, and safe workspace, including aisles, shelves, and cashier stations.
- Monitor inventory levels and communicate restocking needs to management.
- Fulfill online orders promptly and accurately for in-store and curbside pickup.
- Develop expertise in assigned departments and related categories to assist customers with specific projects.
- Perform hands-on services, including filling propane, key cutting, glass cutting, screen repair, and cutting chain, wire, and rope.
- Operate forklifts and powered material handling equipment safely for stocking and inventory movement.
- Address technical and product-related inquiries, escalating complex questions as needed.
- Assemble products for in-store displays and customer orders.
- Complete required safety training and certifications, including forklift operation.
- Report hazards or unsafe conditions immediately to the Leader on Duty.
- Follow all company policies, safety regulations, and Aubuchon’s Core Values.
Benefits
- 401(k) with Match Program – Available Day 1
- PTO that increases with seniority!
- Wellness Program – Earn $300 annually
- Team Member Assistance Program and Fund
- Discounted Pet Health Insurance
- Tuition Reimbursement Program
- Training and Growth Opportunities
- Team Member Discounts at all locations
- Company Discount Program for Tickets, Electronics, Vacations, and more!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
