Sales Associate

Petco•Hazel Dell, WA

2d•Onsite

About The Position

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment. The role is suited to someone who enjoys helping others, learning about pet care, and working with a team in a fast-paced retail environment. The position involves customer service and sales, cashiering, stocking and inventory support, merchandising, store recovery, and maintaining a clean and organized sales floor. Associates also support the health and safety of animals in accordance with Petco policies and standards, and follow company procedures and safety standards. This role is performed in a Pet Care Center retail environment with active engagement on the sales floor. It requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting. Associates must be able to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds and work near animals, animal dander, odors, noises, and cleaning chemicals. Flexible availability is needed to support operating hours, including evenings, weekends, and holidays.

Requirements

Passion for animals and interest in pet care.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills and comfort handling cash and transactions.
Strong attention to detail and reliability.
Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
Ability to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Nice To Haves

Previous retail or customer service experience is preferred but not required.

Responsibilities

Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Greet customers and provide friendly, helpful, courteous, knowledgeable, and solution-focused service.
Help customers select products and services that meet their pets’ needs; educate them about products, services, and promotions.
Create positive shopping experiences that build trust and customer loyalty.
Support store sales and service goals.
Process sales, returns, and exchanges accurately and efficiently, including cashiering and point-of-sale transactions.
Maintain a clean, safe, welcoming, organized, and visually appealing store and sales floor.
Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
Assist with store recovery, merchandising, promotional set-ups, and daily operational routines.
Collaborate with and support teammates in achieving store goals.
Follow company policies, procedures, and safety standards, and perform additional assigned tasks.