Sales Associate - Temp

Barnes & Noble•Edina, MN

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making each shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select gifts, cards, and gift wrap, and creating appealing store displays. Associates support store services and sales, maintain a neat and inviting shopping environment, and demonstrate initiative and enthusiasm for the company’s products and people. The position works on the selling floor and involves physical activity, including prolonged standing, repetitive bending, lifting, and climbing. The hourly rate starts at $14.25. Benefits depend on scheduled weekly hours and may vary by location and state regulations; benefits are provided under current plan terms and may change.

Requirements

  • Demonstrate a passion for genuinely helping people and a desire to learn about products.
  • Communicate and express oneself clearly and respectfully.
  • Have a positive, can-do attitude.
  • Enjoy working with people and engaging with others.
  • Be energized by an ever-changing environment.
  • Listen to people and enjoy solving problems.
  • Demonstrate initiative and problem-solving ability.
  • Be adaptable and receptive to coaching and feedback.
  • Show respect and kindness to fellow associates and customers.

Responsibilities

  • Create a welcoming environment by engaging with customers and providing friendly, genuine service to meet their needs.
  • Ask open-ended questions, use product knowledge to make thoughtful recommendations, and actively sell.
  • Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store.
  • Promote key campaigns and services, including new item launches, promotions, membership, and ship-to-home.
  • Use training and communication tools to continuously learn about products and services and share that knowledge with customers and the store team.
  • Protect company assets by following inventory and loss-prevention standards and completing inventories and related initiatives properly.
  • Work on the selling floor, including activities such as prolonged standing, repetitive bending, lifting, and climbing.
  • Accept responsibility and complete assignments correctly and carefully.
  • Support company goals and initiatives and work as a team player.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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