Timberland: Sales Associate - Tampa Premium Outlets

Timberland•Lutz, FL

22h•Onsite

About The Position

As a Sales Associate, you will be the face of the brand to our retail customers and will be responsible for creating a best-in-class customer experience in the store. You will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store. Timberland, a VF Company, is a global outdoor lifestyle brand founded in 1973, known for its iconic yellow boot and commitment to purposeful style and protecting nature. By joining Timberland, you will serve as a purpose-led, performance-driven brand ambassador, building productive relationships and helping customers "step outside and move the world forward."

Requirements

Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
Ability to work with a team to exceed sales results and meet business goals
Ability to genuinely and comfortably engage with a diverse group of customers
Excellent verbal and nonverbal communication skills
Ability to work in a fast-paced environment
Ability to deliver a high level of customer service in a retail environment
Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)
Standing required for entire work shift
Bend, lift, open and move product up to 50 pounds as needed
Use ladders for visual merchandising, light adjustments, and window banner placement

Nice To Haves

Previous retail or service-oriented experience

Responsibilities

Demonstrate a customer first mindset by modeling selling behaviors with a passion for the brand, customer, and the product.
Be aware of and accountable to store and individual sales goals.
Exemplify an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty.
Provide exceptional service while educating customers on our product, our Brand Purpose and community service involvement.
Maintain a positive attitude and be flexible to the changing needs of the customer and the business.
Ensure product is always available to the customer and represented in a compelling way that is consistent with visual guidelines, in addition to ensuring the store is recovered and customer ready each day.
Adhere to policies and procedures, standards and practices, and company directives.
Comply with company safety, security, and shrink avoidance policies and programs.
Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.