Sales Associate - AN Toyota Spokane Valley
About The Position
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.
Requirements
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Drive to set and achieve targeted goals
- Prior sales experience, retail preferred
- Demonstrated communication, consultative, interpersonal and organizational skills
- The willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-state driver’s license and an acceptable, safe driving record
Nice To Haves
- Strong communication and interpersonal skills
- A desire to help people and exceed expectations
- Sales or customer service experience preferred
Responsibilities
- Interact with customers online, over the phone, and in person to guide their vehicle purchase.
- Respond to leads in a timely fashion.
- Answer customer questions and provide information.
- Guide customers effectively from initial contact to an in-store experience.
- Provide an exceptional customer experience.
- Help customers select their perfect vehicle.
- Negotiate terms to ensure payment options meet customer lifestyles, budgets, and expectations.
- Close the deal.
- Provide an exceptional customer experience both before and after purchase.
- Drive loyalty by following up to ensure customer satisfaction.
- Help transition customers to the Service department to support their ownership experience.
Benefits
- Competitive benefits
- Career paths into finance, management, and beyond
- A culture built on trust, transparency, and teamwork
- Competitive compensation and 401k matching
- Insurance plans (health, dental, vision)
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
