Timberland: Sales Associate - Woodfield Mall

VF Corporation • Schaumburg, IL

4d • Onsite

About The Position

As a Sales Associate, you will be the face of the brand to our retail customers and will be responsible for creating a best-in-class customer experience in the store. You will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store. Timberland, a VF Company, is a global outdoor lifestyle brand known for its iconic yellow boot. Founded in 1973, Timberland offers a full range of footwear, apparel, and accessories for people who value purposeful style and share the brand’s passion for enjoying and protecting nature. The brand is committed to making products responsibly, protecting the outdoors, and strengthening communities worldwide. By joining Timberland, you will serve as a purpose-led, performance-driven brand ambassador, building productive relationships and empowering customers to "step outside and move the world forward." You will also have the opportunity to explore the world and make meaningful connections.

Requirements

• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Ability to work with a team to exceed sales results and meet business goals.
• Ability to genuinely and comfortably engage with a diverse group of customers.
• Excellent verbal and nonverbal communication skills.
• Ability to work in a fast-paced environment.
• Ability to deliver a high level of customer service in a retail environment.
• Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
• Stand for entire work shift.
• Bend, lift, open and move product up to 50 pounds as needed.
• Use ladders for visual merchandising, light adjustments, and window banner placement.

Nice To Haves

• Previous retail or service-oriented experience.

Responsibilities

• Demonstrate a customer first mindset by modeling selling behaviors with a passion for the brand, customer, and the product.
• Be aware of and accountable to store and individual sales goals.
• Exemplify an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty.
• Provide exceptional service while educating customers on our product, our Brand Purpose and community service involvement.
• Maintain a positive attitude and be flexible to the changing needs of the customer and the business.
• Ensure product is always available to the customer and represented in a compelling way that is consistent with visual guidelines.
• Ensure the store is recovered and customer ready each day.
• Adhere to policies and procedures, standards and practices, and company directives.
• Comply with company safety, security, and shrink avoidance policies and programs.
• Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
• Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

Benefits

• Comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.
• General overview of benefits provided at VF by visiting www.MyVFbenefits.com and by clicking Looking to Join VF?

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed