Sales Associate-ANN

KnitWell Group • Asheville, NC

2d • Onsite

About The Position

As a Sales Associate at Ann Taylor, you are a brand ambassador who builds authentic customer connections and guides customers through their shopping journey with personalized styling recommendations. You help maintain an attractive, organized sales floor and collaborate with your team to create personalized customer experiences in an inviting store environment.

The role involves listening to customers’ needs, sharing product knowledge, and using personalized service and brand behaviors to encourage loyalty. You uphold visual and operational standards while keeping the customer at the center of your work. You also use technology and available tools to stay informed about company priorities and promotions, support a seamless omnichannel shopping experience, and work with store leaders to meet individual goals and daily expectations. Building productive relationships with colleagues by sharing ideas and helping others is also part of the role.

Requirements

• Bring a hospitality mindset when engaging with customers.
• Have flexible availability, including evenings, weekends, and holidays.
• Be proficient with technology and able to operate a point-of-sale system.
• Take initiative in making thoughtful decisions.

Nice To Haves

• Sales Associate or other customer-focused experience.

Responsibilities

• Connect with customers, listen to their needs, and create personalized customer experiences.
• Share product knowledge and recommendations to help style customers.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.
• Keep merchandise organized and in the right place on the sales floor.

Benefits

• 401(k) plan
• Merchandise discounts
• Eligibility for discounts at sister brands
• Professional development
• Opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed