Sales Associate – Optical - Part Time

National Vision•West Hills, CA

About The Position

The Sales Associate supports customer experience, store operations, and sales goals at America's Best. The role helps customers choose eyewear suited to their lifestyle, prescription, and budget; dispenses eyeglasses and contact lenses and provides lens training as permitted by state law; and educates customers on eyewear and contact lens care. The associate also maintains customer and patient records, communicates order status, answers incoming calls, keeps the store clean and organized according to brand standards, and supports inventory control and loss prevention. The store is closed every Sunday.

Requirements

  • High school diploma or equivalent required.
  • Ability to multitask and handle a fast-paced work environment.

Nice To Haves

  • At least 1 year of retail or customer service experience is preferred.

Responsibilities

  • Provide excellent customer service while supporting store sales goals.
  • Help customers select eyewear based on lifestyle, prescription, and budget.
  • Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
  • Educate customers on eyewear and contact lens care.
  • Maintain accurate customer and patient records.
  • Communicate order status and answer incoming phone calls.
  • Keep the store clean, organized, and visually merchandised to brand standards.
  • Support inventory control and loss prevention procedures.
  • Perform other duties as assigned.

Benefits

  • 401(k) retirement savings with company match
  • Stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
  • Training programs
  • Access to educational courses
  • Internal promotions and career advancement opportunities
  • Competitive pay
  • Bonus opportunities
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