Sales Associate - Clark

FGG Spas•Clark, NJ

4d•Onsite

About The Position

Hand & Stone Clark, located at 77 Central Ave, Clark, NJ 07066, is seeking sales professionals to join their team. The ideal candidate will be responsible, driven, possess excellent communication skills, a positive attitude, and a winning personality, with a demonstrated history of exceptional customer service. Sales Associates are crucial in ensuring each service is memorable and exceptional by forging genuine connections with clients, co-workers, and the community. FGG Spa, LLC, a franchisee of Hand & Stone, emphasizes a 'People First' culture, offering a supportive work environment with opportunities for growth through regular sales coaching, training, and career advancement into spa leadership. The role involves more than just answering phones; it includes a stress-free membership model with a base hourly rate plus uncapped commission on membership sales, with top performers earning an additional $2-$4 per hour in commission.

Requirements

Responsible, driven individual
Excellent communication skills
Positive attitude
Winning personality
Demonstrated history of providing exceptional customer service in prior roles

Nice To Haves

Flexible availability is preferred due to varied schedules including weekend, daytime, evening, and holiday hourly schedules.

Responsibilities

Meet membership sales goals
Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis, including Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
Maintain a detailed knowledge of the service menu and educate clients on the benefits of specific services and enhancements
Provide an excellent customer experience by answering phone calls, setting appointments, greeting clients, and handling membership sales and management
Promote sales, promotions, and events
Uphold spa cleanliness standards
Perform various other duties as assigned