Sales Associate

Spartan Fitness • Maineville, OH

1h

About The Position

The Sales Associate helps drive studio growth and provides exceptional service to prospective and current members. The role supports the Studio Manager with lead generation, member engagement, sales, onboarding, and retention. The Sales Associate represents the brand professionally and positively, creating a welcoming environment that encourages people to join the Pilates community. The position has no supervisory responsibilities.

Requirements

• High school diploma or equivalent.
• Strong sales and communication skills, including the ability to connect effectively with diverse individuals.
• Customer-service orientation and a friendly, professional, approachable demeanor.
• Motivation and goal orientation, with the ability to meet or exceed sales objectives.
• Strong organizational and time-management skills and the ability to balance multiple priorities.
• Ability to work under pressure and adapt to a fast-paced environment.
• Ability to maintain confidentiality and professionalism with sensitive member information.
• Collaborative team-player approach and genuine desire to help others succeed.
• Proficiency with Microsoft Office Suite, Google Workspace, and CRM systems.
• Ability to sit, stand, and move throughout the studio for extended periods.
• Ability to lift up to 25 pounds occasionally.
• Ability to communicate clearly and professionally by phone, text, and email.
• Flexibility to work varied hours, including evenings, weekends, and special events, as required by studio operations.

Nice To Haves

• Previous experience in retail, service, or fitness sales.
• Experience in a customer-facing role focused on relationship-building and client satisfaction.
• Interest or passion for fitness, wellness, and Pilates.
• ClubReady experience.

Responsibilities

• Execute all stages of the sales process, including lead generation, follow-up, and closing new membership sales.
• Greet members and prospective members warmly and provide a positive studio experience.
• Conduct studio tours and identify and address prospective members’ fitness goals and needs.
• Present membership packages, services, and programs clearly and confidently.
• Maintain consistent sales performance in accordance with monthly targets.
• Engage with prospects before, during, and after introductory classes to support connections and onboarding.
• Support member retention through excellent customer service and relationship-building.
• Book and confirm appointments via phone, text, and email to drive lead conversion.
• Participate in special events to promote studio visibility.
• Maintain accurate lead and member information in the designated sales system.
• Contribute to the cleanliness and organization of the studio.
• Uphold the studio’s mission and values as a fitness and wellness provider.
• Perform other related duties as assigned by management.

Benefits

• Spartan 401(k) program with up to a 5% match; all Spartan employees are eligible to participate.
• Medical benefits, subject to the stated eligibility requirement of averaging 30 hours per week over a six-month lookback period.
• Dental benefits, subject to the stated eligibility requirement of averaging 30 hours per week over a six-month lookback period.
• Vision benefits, subject to the stated eligibility requirement of averaging 30 hours per week over a six-month lookback period.
• Short- and long-term disability and other ancillary products, subject to the stated eligibility requirement of averaging 30 hours per week over a six-month lookback period.
• Free Pilates classes.
• Employee discounts.
• 10% commission on sales made.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED