SEASONAL Sales Associate

Little Green Apple Hallmark•Mentor, OH
•Onsite

About The Position

The Seasonal Summer Sales Associate provides exemplary selling and customer service to support store productivity and profitability. The role focuses on sales, service, and relationship-building by proactively helping customers with product recommendations and solutions, while modeling effective retail practices. The associate helps customers find cards and gifts, shares knowledge about products, promotions, services, and brand rewards, and creates an inviting, easy-to-navigate shopping environment. The position also supports store operations, including replenishment and merchandising, sales transactions, shipment processing, inventory management, Hallmark.com order fulfillment, curbside delivery, housekeeping, product sets, and stockroom duties. The associate works with the store team and reports directly to the Store Manager or, if applicable, the Assistant Store Manager. This is a seasonal hourly position running from May 1, 2026, through August 31, 2026. It typically involves six to 20 hours per week and will not exceed an average of 28 hours per week. Employment ends when the season is completed; associates in good standing may be eligible for rehire for a future seasonal or regular position.

Requirements

  • If under 18, ability to meet work permit requirements, if applicable.
  • Ability to work a flexible schedule that meets business needs, including events, holidays, evenings, and weekends.
  • Ability to provide proof of eligibility to work legally in the United States.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Strong sense of urgency, flexibility, and willingness to adapt to change.
  • Ability to receive feedback and take action when appropriate.
  • Proficiency and comfort using a computer and other technology.
  • Desire and ability to learn the business.
  • Ability to meet the stated physical demands, including standing and walking continuously, handling merchandise and equipment, and lifting or carrying items at the specified frequencies and weights.

Nice To Haves

  • High school diploma or equivalent.
  • One or more years of previous experience in specialty retail, sales, or customer service.

Responsibilities

  • Create and maintain a warm, inviting, easy-to-navigate shopping environment.
  • Build and share expertise about products, promotions, services, and brand rewards programs, tailoring information to shoppers' needs and occasions.
  • Help customers find appropriate cards and gifts and provide product recommendations and solutions.
  • Share stories and communities of caring to reinforce kindness.
  • Handle store operations, including product replenishment and merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, and making curbside deliveries.
  • Deliver an exceptional shopping experience that encourages customers to return.
  • Work as part of the team to help meet store sales goals.
  • Uphold company policies and practices.
  • Perform housekeeping throughout the store, including the backroom, front of store, and bathroom.
  • Complete other duties or special projects as assigned.
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