Sales Associate
About The Position
Join Ashley Furniture as a Furniture Sales Professional and help customers find furniture, mattresses, décor, and home furnishings that suit their style, needs, and budget. The role focuses on creating a welcoming shopping experience, building customer relationships, guiding shoppers through purchases, and achieving individual and store sales goals. No furniture or sales experience is required; paid training, coaching, mentorship, and ongoing support are provided. Compensation includes a competitive guaranteed hourly rate, approximately $60,000 in average first-year earnings, unlimited commission potential, and monthly bonus opportunities. Top performers can earn more than $100,000 annually; the highest earner at Regency Management Services has earned over $150,000. The position is at Ashley Home Store in Catonsville, Maryland. Regency Management Services operates more than 75 locations across several northeastern and mid-Atlantic states and states its commitment to customer experiences, employee development, diversity, and inclusion.
Requirements
- Enjoy meeting new people and building relationships.
- Have a passion for customer service.
- Be energetic, positive, and self-motivated.
- Have strong communication and interpersonal skills.
- Be comfortable identifying customer needs and recommending solutions.
- Be motivated by goals and performance-based earnings.
- Be able to work independently while contributing to a team.
- Be comfortable working in a fast-paced retail environment.
- Be able to work evenings, weekends, and holidays as needed.
Nice To Haves
- Retail, hospitality, customer service, real estate, automotive, wireless, or other sales experience is a plus, but not required.
Responsibilities
- Welcome customers and create a warm, engaging shopping experience.
- Build relationships by listening to customers and understanding their needs.
- Recommend furniture, mattresses, décor, and home furnishings based on customers’ lifestyles and budgets.
- Guide customers through the complete sales process, from greeting through purchase.
- Explain product features, benefits, promotions, and financing options.
- Stay current on product knowledge and design trends.
- Follow up with customers to build relationships and encourage repeat business.
- Meet and exceed individual sales goals.
- Contribute to overall store sales and team performance.
- Maintain an organized, clean, and visually appealing showroom.
- Accurately process sales transactions and complete required paperwork.
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Employer-paid basic life insurance
- Voluntary life insurance
- Supplemental life insurance and AD&D
- Short-term disability
- Long-term disability
- Critical illness and accident coverage
- Flexible spending account (FSA)
- Employee assistance program (EAP)
- Paid vacation, holidays, and PTO
- Employee discounts on furniture, mattresses, and home décor
- Paid training, coaching, mentorship, and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
