Sales Associate – Optical - Part Time

National Vision•Wilmington, NC

About The Position

America's Best, part of National Vision, is seeking a part-time Sales Associate to provide an exceptional customer experience while supporting store operations and sales goals. The role involves helping customers choose eyewear, dispensing eyeglasses and contact lenses where permitted by state law, maintaining customer and patient records, and supporting store presentation and inventory procedures. Duties and work practices may vary by location to comply with state licensing and credential requirements. Stores are closed every Sunday.

Requirements

  • High school diploma or equivalent required.
  • Skilled at multitasking and handling a fast-paced work environment.

Nice To Haves

  • At least 1 year of retail or customer service experience is preferred.

Responsibilities

  • Provide excellent customer service while supporting store sales goals.
  • Help customers select eyewear based on lifestyle, prescription, and budget.
  • Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
  • Educate customers on eyewear and contact lens care.
  • Maintain accurate customer and patient records.
  • Communicate order status and answer incoming phone calls.
  • Keep the store clean, organized, and visually merchandised to brand standards.
  • Support inventory control and loss prevention procedures.
  • Perform other duties as assigned.

Benefits

  • 401(k) retirement savings with company match
  • Stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
  • Training programs
  • Access to educational courses
  • Internal promotions and career advancement opportunities
  • Competitive pay
  • Bonus opportunities
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