Full Time - Sales Associate - Outside Lawn & Garden - Day
About The Position
As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, assist with locating and handling merchandise, and help guide customers through shopping or checkout. You may occasionally load merchandise and prepare products based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates work in a department determined by hiring needs and skillsets, which may include Outside Lawn & Garden and other store departments. Daily responsibilities may vary by department. The role does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. The work may take place indoors and outdoors, with possible exposure to varied climates and weather, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions. Associates may also encounter constant or intermittent noise and moving or shaking objects and equipment. Lifting methods depend on the role, weight, and volume; single lifts are limited to 75 pounds, with team lifts used minimally starting at 75 pounds or when needed. Powered equipment should be used when required, with proper training or assistance from a trained coworker.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options.
- Tuition assistance and education support programs, including trade skills scholarships.
- 401(k) retirement account with company match.
- Optional Employee Stock Purchase Program.
- 10% Lowe’s Associate Discount and broader discount platform.
- Track to the Trades program.
- Dental insurance.
- Vision insurance.
- Life and disability insurance.
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- Employee Assistance Program with concierge, work/life services, and no-cost counseling.
- Business Travel Accident insurance.
- Maternity and parental leave.
- Adoption assistance.
- Learning and development opportunities.
- Other discretionary benefits based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
