Sales Associate

PACSUN • St. Matthews, KY

1d

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends while providing every customer with an engaging, positive, and authentic experience. The role executes tasks and initiatives assigned by store leadership, supports sales and operational goals, and contributes as a positive member of the store team. Associates follow company standards and policies, maintain an organized and safe store, and support digital sales strategies such as ship from store and BOPIS. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

• Passion for products, brands, fashion, and trends.
• Effective written, verbal, and presentation skills.
• Strong communication skills.
• Excellent time management skills.
• Proficiency in math and strong computer skills.
• Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Deliver an engaging, positive, and authentic customer experience.
• Focus on full-price selling while staying aware of product value and promotions.
• Handle customer situations according to policy, seek solutions, and involve leadership with escalated issues.
• Complete assigned tasks in a timely and efficient manner.
• Execute visual directives and maintain company visual standards.
• Maintain organization and cleanliness to support a safe shopping and working environment.
• Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
• Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
• Share customer feedback with leadership to help improve the customer experience.
• Participate in company and store contests and events.
• Stay current on financial goals and priorities.
• Support the leadership team in achieving sales and operational goals.
• Support and execute digital sales strategies, including ship from store and BOPIS.
• Represent the PacSun brand through passion for products, brands, fashion, and trends.
• Contribute to a positive working environment by exhibiting core value behaviors.
• Maintain the company's fashion image by following Employee Appearance Guidelines.
• Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.

Benefits

• $1,000 referral incentive program.
• Associate discount of 30–50% on merchandise online and in stores.
• Immediate 100% vested 401(k) contributions and employer match.
• Calm Premium access for all employees.
• Employee perks throughout the year.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED