Sales Associate - Temp

Barnes & Noble•Oak Park, IL

About The Position

The Sales Associate provides friendly, genuine, and professional customer service, putting customers first and making their shopping experience engaging and interactive. The role involves sharing product knowledge in person and over the phone, helping customers select gifts, cards, and gift wrap, and creating neat, tidy, vibrant displays. Associates support store services and product sales while demonstrating initiative and enthusiasm for the company’s products and people. The position works on the selling floor and includes physical activity such as prolonged standing, repetitive bending, lifting, and climbing. The job is temporary, and the hourly rate starts at $15.00. Benefits vary by scheduled weekly hours and location; the posting describes different benefit packages for employees scheduled under 20 hours, 20–29.99 hours, or 30 or more hours per week.

Requirements

Demonstrate passion for genuinely helping people and a desire to learn about the products.
Communicate and express oneself clearly and respectfully.
Maintain a positive, can-do attitude.
Enjoy working with people and engaging with others.
Be energized by working in an ever-changing environment.
Listen to people and enjoy solving problems.
Demonstrate initiative and problem-solving ability.
Work as a team player and show respect and kindness to fellow associates and customers.
Accept coaching and feedback openly.
Be adaptable and take responsibility for assigned work.

Responsibilities

Create a welcoming environment by engaging with customers and providing friendly, genuine service that meets their needs.
Ask open-ended questions and use product knowledge to make thoughtful recommendations while actively selling.
Support visual merchandising and replenishment standards to maintain a neat, tidy, shoppable, and inviting store.
Promote and support campaigns and services, including new item launches, promotions, membership, and ship-to-home.
Use training and communication tools to continually learn about products and services and share that knowledge with customers and the store team.
Protect company assets by following inventory and loss-prevention standards and completing inventories and related initiatives properly.
Work on the selling floor, performing physical activities including prolonged standing, repetitive bending, lifting, and climbing.
Accept responsibility and complete assignments correctly and carefully.
Support company goals and initiatives and work collaboratively with the team.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
Company-paid holidays for employees scheduled 20 or more hours per week.
401(k) with company match for employees scheduled 20 or more hours per week.
Transit benefits for employees scheduled 20 or more hours per week.
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
Disability benefits for employees scheduled 30 or more hours per week.
Life insurance for employees scheduled 30 or more hours per week.
Tuition reimbursement for employees scheduled 30 or more hours per week.