Sales Associate - Part Time

Curaleaf•Ocala, FL

3h•Onsite

About The Position

Curaleaf is hiring a part-time Retail Sales Associate to serve as a customer-facing representative and product resource in its Ocala, Florida store. The associate creates a welcoming, informative, inclusive, and engaging experience by helping customers explore cannabis products, offering personalized advice, processing purchases, and building customer trust and loyalty. The role involves a fast-paced, compliance-driven retail environment and requires flexibility across shifts, including evenings, weekends, holidays, and occasional overnights. Weekend availability is strongly preferred; shift availability is listed as 4–30 hours. The hourly pay rate is $15. The associate supports store operations by helping open and close the store, handling cash, checking identification, updating customer profiles, processing transactions, maintaining store standards, and assisting with inventory and online orders. The role also includes meeting sales goals, sharing product and promotion information, and taking on additional duties to support the team. The position requires regularly standing and performing various movement and lifting tasks, including lifting up to 25 pounds; occasional tasks include climbing, balancing, and lifting up to 50 pounds. The workplace may involve exposure to dust, pollen, and plant pathogens, as well as confined spaces and a high-stress, changing environment.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Ability to de-escalate customer concerns with a calm, solution-oriented approach.
Basic math and computer application proficiency.
Proactive approach to resolving customer issues and providing a positive guest experience.
Conflict-resolution skills and composure under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Commitment to collaboration and working effectively in a team.
Ability to regularly stand for extended periods; walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds.
Ability to occasionally climb, balance, and lift up to 50 pounds.
Close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and adapt to an ever-changing environment; high stress tolerance.

Nice To Haves

Sales experience focused on tracking KPIs and meeting targets.
Familiarity with e-commerce systems and order fulfillment.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests professionally to provide an exceptional customer experience.
Build genuine customer connections, ask questions, and provide personalized product advice.
Address customer concerns and resolve issues professionally.
Encourage customer loyalty by enrolling guests in rewards programs.
Work collaboratively to maintain a respectful, inclusive, and upbeat team atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked, including the sales floor and backroom.
Assist with restocking, online order fulfillment, and product counts.
Meet and exceed daily sales goals through upselling, relationship-building, and product knowledge.
Promote deals and complementary products at checkout.
Keep current on promotions and product updates.
Adapt to changing priorities in a fast-paced retail environment.
Perform additional duties as needed to support the team and store.