Sales Associate

European Wax Center • Pensacola, FL

12h • $15 - $20

About The Position

European Wax Center is hiring a Sales Associate, described in the posting as a Guest Service Associate (GSA). The role helps provide exceptional service to guests by creating a welcoming environment and supporting guest satisfaction throughout their visit. GSAs work in a dynamic, motivating environment and serve as a friendly face of the brand.

Requirements

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.
• Detail-oriented, with a focus on guest satisfaction.
• Proficiency with computer systems and scheduling software.
• Approachable, friendly, and enthusiastic attitude.
• Able to work flexible hours, including evenings and weekends.

Nice To Haves

• Experience in a customer service role is preferred.
• A passion for beauty and customer service.

Responsibilities

• Greet guests warmly and help create a welcoming environment.
• Assist guests with check-in and check-out.
• Manage appointment bookings and respond to customer inquiries by phone and in person.
• Educate guests about services, products, and promotions.
• Maintain a clean and organized reception area.
• Handle transactions accurately and efficiently.
• Support fellow associates and contribute to a positive team environment.

Benefits

• Discounted waxing services and retail products.
• Competitive hourly wage plus performance bonuses; most GSAs average $15–$20 per hour based on experience and personal performance.
• Employer-paid basic life and AD&D insurance.
• Employer-subsidized health insurance and other supplemental insurance offers.
• Paid time off that increases with tenure.
• Employee referral and guest referral programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED