Sales Associate (Part-Time) - Richmond, CA ( Hilltop Plaza )

Hibbett•Richmond, CA

5d•Onsite

About The Position

The Sales Associate provides quality customer service and drives product sales. The role requires knowledge of products across store departments, adherence to visual standards and company procedures, and active promotion of sales and merchandise. As an ambassador for the organization and brand, the Sales Associate creates a distinctive customer experience that helps acquire and retain customers. The role also supports daily store operations and promotes merchandise while providing outstanding customer service.

Requirements

0–2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Provide extraordinary customer service, including greeting and assisting customers as they enter the store and helping multiple customers during peak periods.
Promote and sell the organization's services and merchandise.
Set goals to improve selling skills and track overall sales.
Uphold company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Assist with daily store operations, including work lists, cleanup lists, weekly shipments, and store maintenance.
Present merchandise to promote and sell goods, using guidance from the product knowledge manual.
Achieve or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operational problems to store management.
Attend staff meetings and store tech clinics.
Protect company assets and financial information by following internal control procedures and reporting potential fraud risks to management or appropriate officials.