Sales Associate - Part Time, Seasonal

GOAT Group•Miami, FL
•Onsite

About The Position

Flight Club Sales Associates are enthusiastic, results-driven, and team-oriented. As the face and driving force of sales for Flight Club, the role provides an engaging and exceptional experience that exceeds client expectations. Associates communicate effectively, understand customer needs, build lasting relationships, and bring a passion for people and sneakers. The role also supports store operations and scheduling needs, and represents Flight Club’s core values in and outside the workplace. The responsibilities listed describe the general nature and level of work, rather than an exhaustive list. The job duties are considered essential functions. Employees must be able to perform them with or without reasonable accommodation; reasonable accommodations may be made for individuals with disabilities.

Requirements

  • At least 1–3 years of experience in a customer-facing role.
  • Passion for and knowledge of sneakers and fashion.
  • Approachable demeanor, strong listening skills, and enthusiasm as a brand representative.
  • Effective and quick problem-solving skills and keen attention to detail.
  • Positive attitude and a willingness to take on tasks of any size.
  • Entrepreneurial spirit and desire to exceed sales goals.
  • Ability to relate to and identify with Flight Club values.
  • Ability to perform the essential functions of the job with or without reasonable accommodation.

Responsibilities

  • Maximize sales through excellent customer service, product knowledge, and knowledge of brand history.
  • Provide every customer with an elevated experience that is uniquely Flight Club.
  • Greet, acknowledge, and assist customers throughout their shopping journey.
  • Achieve individual sales goals and contribute to overall store success.
  • Maintain sales floor standards.
  • Continually develop knowledge of sneaker fashion and products to serve as an expert for customers.
  • Build positive and professional relationships with clients and team members.
  • Support business scheduling needs and comply with time and attendance policies.
  • Answer store phones professionally, providing customer service, product knowledge, and brand history by phone.
  • Assist with operational tasks to support premium service and smooth store functioning.
  • Represent Flight Club’s core values inside and outside the workplace.
  • Remain flexible to perform other duties as assigned.
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