Sales Associate 45313

7-Eleven•Lima, OH

2d•Onsite

About The Position

The Sales Associate is responsible for providing excellent customer service, accurately handling transactions, maintaining store cleanliness and safety, and managing inventory. This role involves direct customer interaction, cash handling, loss prevention, and adherence to company policies and procedures.

Requirements

Ability to provide prompt, courteous customer service.
Proficiency in operating cash registers or point-of-sale equipment.
Honesty and integrity in handling money and payments.
Knowledge of and adherence to loss prevention policies.
Ability to maintain store cleanliness and presentation.
Skill in tactfully and promptly responding to customer complaints.
Understanding of laws governing restricted beverage and tobacco sales.
Ability to perform various service transactions accurately.
Commitment to safety and security policies.
Ability to identify and report safety hazards.
Competence in preparing accident/incident reports.
Ability to maintain gas island cleanliness, safety, and stock levels.
Adherence to food safety behaviors and standards.
Ability to receive products from vendors and assist with check-in.
Skills in merchandise rotation, storage, stocking, and pricing.
Ability to assist with inventory levels and audits.
Knowledge of product offerings and promotions.
Accuracy in completing required paperwork.
Professional appearance and adherence to uniform policy.
Punctuality and reliable attendance.

Responsibilities

Provides prompt, courteous customer service by discovering guest’s needs.
Rings up all sales on cash register, or point-of-sale equipment properly and accurately.
Uses suggestive selling techniques.
Maintains ethical integrity and honesty while handling money, checks, and other types of payment.
Follows policies and procedures established to prevent loss or cash and merchandise.
Ensures proper cash handling procedures and policies are followed.
Safeguards cash and merchandise; follows company robbery prevention and reaction procedures.
Performs duties necessary to maintain internal and external store cleanliness.
Reacts and reports to customer complaints tactfully and promptly.
Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
Performs service transactions in accordance with company policy (e.g., lottery sales and redemption, vendor coupon redemptions, company-approved credit cards).
Adheres to company policies when related to safety and security.
Looks for and eliminates safety hazards; reports unsafe acts or conditions to management.
Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
Maintains gas island cleanliness, safety, and stock levels.
Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards.
Receives products from vendors, following correct procedures.
Assists management in vendor check-in.
Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately.
Assists in maintaining proper inventory levels and audits.
Maintains knowledge of all products offerings and promotions.
Completes all required paperwork accurately (vendor invoices, job assignment sheets, etc.).
Maintains a professional appearance in accordance with company uniform and personal appearance policy.
Performs other duties as assigned.
Reports to work on time and when scheduled.