SALES ASSOCIATE - COSMETICS AND FRAGRANCES - PORT HUENEME MAIN STORE - PART-TIME (20 - 34.5 hours)

NEXCOM•Port Hueneme, CA

2d•Onsite

About The Position

As a sales associate, you will be the face of our company. You will highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You must be capable of learning about what we sell and be able to articulate our purpose in a manner that is educational, insightful, and professional. You should have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.

Requirements

Basic knowledge of products and merchandise.
Strong interpersonal and communication skills.
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to effectively communicate with customers, peers, and management.
Ability to communicate on the telephone with proper etiquette.
Basic math functions such as addition, subtraction, multiplication, and division.
Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
Ability to work as part of a team and take initiative independent of direct supervision.
Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.
May work across multiple departments based on business needs.
High school graduate or equivalent preferred.

Nice To Haves

Retail experience preferred but not required.

Responsibilities

Proactively engage and make a connection with customers.
Ask questions and listen to customer’s needs.
Direct customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card.
Provide premier customer service.
Cooperate and build positive, inclusive, and respectful relationships.
Take accountability for your own actions and outcomes.
Maintain store appearance.
Cross-sell products and know the layout of the store.
Make suggestions to customers on latest trends and current promotions based on their individual needs.
Upsell products.
Learn product features, keep up with the latest trends, and leverage company tools and technology to confidently provide customers with product knowledge and specs.
Use a Point-of-Sales system to process cash exchanges, discounts, gift cards, credit cards, and debit cards, including cash handling and returning accurate amounts to customers.
Complete various forms of paperwork, reports, and reconciliation.
Be the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed.
Adhere to assigned work schedule.
Ensure accurate and complete follow-through on work assignments.
Perform other duties as assigned.