Seasonal Sales Associate

Pacsun Careers•Appleton, WI

2d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for Pacsun products, brands, fashion, and trends. The role executes initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team while consistently providing an exceptional customer experience. The associate delivers engaging, positive, and authentic service; focuses on full-price selling; handles customer situations according to company policies; completes assigned work efficiently; and helps maintain store visual standards, organization, and cleanliness. The position also supports sales and operational goals, company contests and events, digital sales strategies, and a safe shopping and working environment. Associates are expected to represent the Pacsun brand, follow appearance and conduct guidelines, learn about products and trends, and work collaboratively to improve individual and store performance. This is a part-time position requiring availability for 20–40 hours per week and schedule flexibility, including weekends, nights, and peak holiday periods. The role involves physical activity in the sales floor, stockroom, and office, including lifting, standing, walking, and climbing ladders.

Requirements

Passion for products, brands, fashion, and trends.
High school diploma or equivalent preferred.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around the sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to policy, attempt to resolve issues, and involve leadership in escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support organization and cleanliness to promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies.
Communicate Loss Prevention violations to leadership or through the Silent Witness Hotline.
Share customer feedback with the leadership team to improve the customer experience.
Participate in company and store contests and events and stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the Pacsun brand and contribute to a positive working environment.
Follow Employee Appearance Guidelines and maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a team member.