Sales Associate

Carter's • Laurel, MD

4d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, help them find products for babies and young children, and support families through important moments in their parenting journey. You will work in a welcoming and inclusive retail environment that values team members’ skills and talents. The role includes helping customers with products and omnichannel services, completing sales transactions, replenishing merchandise, and maintaining a safe and clean store. Compensation ranges from $15.00 to $17.00 per hour based on experience and location.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel services as needed to support a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree support, or English as a second language learning.
• Professional and personal development, including programs to build skills and support career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed