Seasonal Sales Associate

Pacsun Careers•Medford, OR

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role also executes initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team while consistently providing an exceptional customer experience. The associate delivers engaging, positive, and authentic service; focuses on full-price selling while remaining aware of product value and promotions; and handles customer situations according to policy, partnering with leadership on escalated issues. The role includes completing assigned tasks, following visual directives, maintaining organization and cleanliness, complying with company and loss-prevention policies, sharing customer feedback, participating in contests and events, supporting sales and operational goals, and executing digital sales strategies such as ship-from-store and BOPIS. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods. The physical requirements include lifting and moving merchandise, standing or sitting for extended periods, climbing ladders as needed, and moving around sales-floor, stockroom, and office areas. The work environment is open and may have fluctuating temperatures and standard lighting.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week and flexibly work weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk and hear regularly, and to sit, stand, walk, handle or feel items, reach, twist, and squat.
Ability to maneuver around sales-floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in compliance with policies and procedures, attempting to resolve issues and partnering with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events, and stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by demonstrating core value behaviors.
Adhere to Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.