Sales Associate – Optical - Part Time

National Vision•Strongsville, OH

About The Position

As a Sales Associate, you’ll help deliver an exceptional customer experience while supporting store operations and sales goals. The role includes assisting customers with eyewear selections suited to their lifestyle, prescription, and budget; dispensing eyeglasses and contact lenses and providing lens training where permitted by state law; and educating customers about eyewear and contact lens care. You will also maintain customer and patient records, communicate order status, answer phone calls, maintain the store’s cleanliness and visual merchandising, and support inventory control and loss prevention. Duties and work practices may vary by location to comply with state licensing and credential requirements.

Requirements

High school diploma or equivalent required.
Skilled at multitasking and handling a fast-paced work environment.

Nice To Haves

One or more years of retail or customer service experience preferred.

Responsibilities

Provide excellent customer service while supporting store sales goals.
Help customers select eyewear based on their lifestyle, prescription, and budget.
Dispense eyeglasses and contact lenses and provide lens training, as permitted by state law.
Educate customers on eyewear and contact lens care.
Maintain accurate customer and patient records.
Communicate order status and answer incoming phone calls.
Keep the store clean, organized, and visually merchandised to brand standards.
Support inventory control and loss prevention procedures.
Perform other duties as assigned.