Sales Associate

KnitWell Group • Columbia, MD

4d • Onsite

About The Position

WHBM is built on the fashion contrast of white and black and inspires independent women through modern, timeless styles. The company describes itself as a place for passionate people to learn, grow, and build empowered careers.

The Sales Associate is a welcoming presence in a customer-centered store environment shaped by hospitality. This role works with the team to build genuine customer connections, share product knowledge, and provide personalized service. The associate also supports store performance and operations through sales goals, merchandising, inventory replenishment, organization, and maintaining brand visual standards.

Requirements

• Passion for the brand, fashion, and empowering confidence.
• Flexible availability, including nights, weekends, and holidays.
• Team-player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communication skills.
• Minimum age of 16 in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; minimum age of 18 in all other states.
• Ability to bend, reach, and stretch for products; move around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

• Deliver a customer-centered experience that reflects the company’s culture of hospitality.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Use available tools to create a seamless omnichannel experience.
• Educate customers about the benefits of brand loyalty programs.
• Stay accountable to personal goals and contribute to overall store performance.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Support a positive work environment through teamwork and collaboration.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed