Sales Associate

Break Time•Dexter, MO

About The Position

Break Time Sales Associates assist customers, process sales transactions, and perform operational and food preparation duties to keep the convenience store clean and well stocked. They follow company policies and procedures to support proper and efficient store operations during their scheduled shift. Sales Associates are energetic and customer-focused, helping make customers’ days better. Employees are expected to know and adhere to company and position-specific policies and procedures. The listed duties are primary duties; employees may also be asked to perform other duties as assigned. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Requirements

  • Must be at least 18 years old.
  • Friendly and customer-service-oriented, with an interest in a fast-paced work environment.
  • Flexible availability, including weekends and holidays.
  • Reliable transportation to work.
  • Ability to perform mathematical calculations to make change, complete shift reports, and account for products during vendor check-in.
  • Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Ability and willingness to attend food safety training and obtain a Food Handler’s Card or equivalent certification.
  • Physical ability to move and position products in a cooler as cold as 30 degrees for up to one hour, and in a freezer as cold as 0 degrees.
  • Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to stand for up to nine hours per shift.
  • Ability to visually observe and inspect items and the work environment for routine job duties and safety concerns.
  • Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
  • Ability to perform assigned tasks accurately and with minimal supervision.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Must meet company requirements, including successfully passing a pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • High school diploma or equivalent.
  • Customer service, retail sales, or food service experience.

Responsibilities

  • Greet and thank customers courteously, provide fast and friendly service, conduct accurate and efficient transactions, and handle customer concerns promptly and courteously.
  • Perform merchandising activities, including pricing merchandise, implementing promotions and sales, suggestive selling, checking in vendors, and keeping merchandise—including cooler items—stocked, clean, fronted, and faced.
  • Maintain store cleanliness.
  • Communicate promptly and professionally with customers, vendors, coworkers, and management about store operations.
  • Work as part of a team to serve customers efficiently while following applicable local, state, and federal regulations.
  • Use store technology, including point-of-sale systems, desktop and laptop computers, and handheld devices; perform calculations, make change, complete shift reports, and count products.
  • Help train new employees on company policies and procedures.
  • Perform loss-control functions involving cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns appropriately.
  • Prepare food by following guidelines, recipes, and job aids for food service programs.
  • Inspect food products in a timely and consistent manner for correct time and temperature, cleanliness, rotation, portioning, and pricing.
  • Use ovens, roller grills, fryers, and other kitchen tools to prepare and present food items.
  • Sanitize and maintain equipment, dishes, and food service areas; follow standards for quality, service, cleanliness, food safety, product display, and storage.
  • Clean the store when time allows.
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