Samsung Sales Associate - Market Mall - Calgary, AB

OSL Retail Services IncCalgary, AB
Onsite

About The Position

Samsung is a global leader in technology, opening new possibilities for people everywhere. Samsung and OSL have teamed up to operate the Samsung Experience Stores across Canada and we're happy to announce we're expanding once again! The Samsung Experience has come to The Stampede City. We've launched a brand-new Samsung Experience Store at Calgary's Market Mall! We’re looking for passionate, driven people who are excited about working for a premium brand such as Samsung. You’ll have the opportunity to become a world-leading expert in a cutting-edge industry. As a Samsung Sales Associate, you’re part tech guru and part sales ninja. You’re hungry to sell and all about awesome customer service. Of course, you’ll be asked to meet business objectives, and be a strong ambassador the Samsung Brand. You’re passionate and want to sharpen your skills and grow along with us in a fast, fun, high-energy work environment. Good thing you’re also an outgoing personality who plays well with others…we’re all about family.

Requirements

  • Minimum 2 years of retail experience, ideally with luxury & experiential consumer brands.
  • Wireless sales experience a strong asset.
  • Must embody the Samsung brand in every interaction with customers and genuinely care about their individual needs.
  • Must have high level of interpersonal, communication and presentation skills to work with others.
  • Detail-oriented and results-focused individual with a proven ability to manage multiple priorities with a sense of urgency.
  • Effective decision-maker and problem-solver with strong customer service orientation.
  • Ability to drive sales and offer excellent service while achieving store standards.
  • Flexible to work beyond traditional business hours, holidays, evenings and weekend periods, based on retail business needs as they arise.
  • Successful completion of a criminal background check.

Responsibilities

  • Generate and promote sales of wireless devices, tablets, wearables, home automation and televisions, accessories and services, while acting as a brand ambassador for Samsung.
  • Demonstrate excellence in customer service and build relationships by maintaining advanced knowledge of all Samsung products and services and educating consumers on how to use Samsung products effectively.
  • Uncover customer needs through skilled questions, perception, and empathy while enthusiastically enlightening them on the Samsung ecosystem.
  • Guide customers with ease through their Samsung experience by being knowledgeable about store design.

Benefits

  • Competitve base hourly rate plus industry-leading commission structure
  • Exciting incentive programs
  • Comprehensive health and dental plans
  • Discounts on the newest wireless technology
  • Great employee referral program
  • Ongoing continuous training (online and in classroom) to support your personal and professional development
  • Local, regional, and national career growth opportunities
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