Sales Associate

Petco•Redmond, OR

1d•Onsite

About The Position

Petco is a company dedicated to helping pets live their best lives, fostering a welcoming environment for both pets and people. The company values protecting and empowering pets, celebrating pet parenthood, and working as one team to drive success. With over 60 years of experience, Petco provides everything pets need, from meals and toys to supplies and expert support. The company operates more than 1,500 Petco stores, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers across the U.S., Mexico, and Puerto Rico. Petco Love, founded in 1999, supports animal welfare groups and has helped find homes for approximately 7 million animals. As a Sales Associate, you are central to the Pet Care Center experience, assisting pet parents in finding suitable products and solutions while maintaining a safe and engaging environment. This role is ideal for individuals who enjoy helping others, learning about pet care, and thriving in a fast-paced, purpose-driven retail setting.

Requirements

Passion for animals and interest in pet care.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills and comfort handling cash and transactions.
Strong attention to detail and reliability.

Nice To Haves

Previous retail or customer service experience preferred but not required.

Responsibilities

Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Maintain a clean, safe, and welcoming environment for pets, customers, and partners.
Greet customers and deliver friendly, helpful, and solution-focused service.
Create positive shopping experiences that build trust and customer loyalty.
Support teammates through collaboration and teamwork.
Maintain an organized, visually appealing sales floor.
Assist customers in selecting products and services that meet their pets’ needs.
Process sales, returns, and exchanges accurately and efficiently.
Stock shelves, replenish merchandise, and support inventory integrity.
Assist with store recovery, merchandising, and promotional set-ups.
Follow all company policies, procedures, and safety standards.
Support additional tasks and responsibilities as assigned.
Educate customers on products, services, and promotions.
Support store sales and service goals.
Support daily operational routines and task execution.