Sales Associate - Frederick-Westview

FGG Spas•Frederick, MD

12d•Onsite

About The Position

Hand & Stone Frederick-Westview is seeking sales professionals to join their team. The ideal candidate is a responsible, driven individual with excellent communication skills, a positive attitude, and a winning personality, with a demonstrated history of providing exceptional customer service. The Sales Associate plays a crucial part in achieving the goal of making each visit the best hour of the month for guests and members by forging genuine connections with clients, co-workers, and communities, ensuring each service is memorable and exceptional.

Requirements

Excellent communication skills
Positive attitude
Winning personality
Demonstrated history of providing exceptional customer service in prior roles
Flexible availability is preferred

Nice To Haves

Candidates should have a demonstrated history of providing exceptional customer service in prior roles.

Responsibilities

Meet membership sales goals
Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
Passionately promote sales, promotions, and events
Uphold spa cleanliness standards
Perform various other duties as assigned