Sales Associate, Trauma (Manhattan North NY) Johnson & Johnson MedTech - Orthopaedics (1 of 2)

Johnson & Johnson Innovative Medicine•West Chester, PA

3d•Onsite

About The Position

This role is for a Sales Associate in Trauma within Johnson & Johnson MedTech's Orthopaedics division, specifically located in Manhattan North, NY. The position involves providing clinical and customer support in hospitals and during procedures, ensuring high levels of customer service, sales logistics, technical expertise, and product knowledge. Sales Associates support sales objectives, cover cases, and manage surgeon and account relationships within a geographic territory, potentially selling the full range of portfolio, services, and solutions. The Orthopaedics teams are focused on developing next-generation, smarter, less invasive, and more personalized treatments to improve patient outcomes and deliver clinical and economic value. DePuy Synthes, part of Johnson & Johnson Medical Devices Companies, offers a comprehensive orthopedics portfolio, including solutions for joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine. The DePuy Synthes Trauma portfolio specifically addresses simple to complex trauma injuries using both traditional and minimally invasive techniques.

Requirements

Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience OR Minimum of 4 years of professional and/or related experience OR Recently transitioned from Active Military Duty
The ability to work in a lab/operating room environment.
A valid driver's license issued in the United States.
The ability to travel which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
A qualified candidate will be efficient, organized, self-motivated, positive and pro-active.

Nice To Haves

Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.

Responsibilities

Assist the DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
Assist in the attainment of established sales goals including market share objectives in the prescribed territory.
Apply knowledge of the sales process, product portfolio, and customer knowledge to improve sales outcomes.
Guide and assist surgeons in the operating room through clinical and product knowledge.
Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays.
Provide Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
Share key customer, procedural, and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions/service levels.
Prepare sales reports and documents as required.
Maintenance, tracking, and effective deployment of equipment and assets throughout the assigned area, ensuring product availability.
Ensure all promotional materials are maintained in a presentable manner.
Ensure DePuy Synthes Services and offerings meet the highest quality standards.
Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
Differentiate DPS’s products versus competition by providing the customer unique insights.