Sales Associate, Trauma (Rochester, NY) – Johnson & Johnson MedTech, Orthopaedics

Johnson & Johnson • Rochester, NY

10d • Onsite

About The Position

This position is for a Sales Associate to support the Rochester, NY territory for Johnson & Johnson MedTech, Orthopaedics. The role involves providing clinical and customer support in hospitals and during procedures, ensuring high levels of customer service, sales logistics, technical expertise, and product knowledge. Sales Associates support sales objectives, cover cases, and maintain relationships with surgeons and accounts within their territory. They may also sell the full range of portfolio, services, and solutions for assigned accounts. The Orthopaedics division focuses on developing innovative, less invasive, and personalized treatments to improve patient outcomes and expand the possibilities of orthopaedics. DePuy Synthes, part of Johnson & Johnson Medical Devices Companies, offers a comprehensive orthopedics portfolio, including solutions for joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine.

Requirements

• Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience OR Minimum of 4 years of professional and/or related experience OR Recently transitioned from Active Military Duty
• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States.
• The ability to travel which may include weekend and/or overnight travel.
• Residence in or willingness to relocate to the posted territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
• Efficient, organized, self-motivated, positive and pro-active.
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.

Responsibilities

• Assist the DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
• Assist in the attainment of established sales goals including market share objectives in the prescribed territory.
• Apply knowledge of the sales process, product portfolio, and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through clinical and product knowledge.
• Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays.
• Provide Operating Room and Sterile Processing Department consultation.
• Troubleshoot and provide other technical assistance.
• Handle customer requests and effectively manage hospital billing.
• Create/close purchase orders.
• Share key customer, procedural, and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions/service levels.
• Prepare sales reports and documents as required.
• Maintenance, tracking, and effective deployment of equipment and assets throughout the assigned area, ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner.
• Ensure DePuy Synthes Services and offerings meet the highest quality standards.
• Focus on customer satisfaction and retention.
• Improve customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
• Differentiate DPS’s products versus competition by providing the customer unique insights.

Benefits

• medical
• dental
• vision
• life insurance
• short- and long-term disability
• business accident insurance
• group legal insurance
• consolidated retirement plan (pension)
• savings plan (401(k))
• long-term incentive program
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year (or 56 hours for Washington State residents)
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
• Caregiver Leave – 10 days
• Volunteer Leave – 4 days
• Military Spouse Time-Off – 80 hours

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree