Sales Associate, Trauma (Chattanooga, TN) – Johnson & Johnson MedTech - Orthopaedics
About The Position
This role is for a Sales Associate to support the Chattanooga, TN territory within the Orthopaedics division of Johnson & Johnson MedTech. The Orthopaedics team is focused on developing innovative, less invasive, and personalized treatments in areas such as joint reconstruction, trauma, craniomaxillofacial, spine, and robotics. DePuy Synthes, part of Johnson & Johnson Medical Devices Companies, offers a comprehensive orthopedics portfolio, including trauma care solutions for various injury complexities using traditional and minimally invasive techniques. The Sales Associate will provide clinical and customer support in hospitals and during procedures, manage sales logistics, maintain technical expertise and product knowledge, support sales objectives, cover cases, and build relationships with surgeons and accounts within their territory. They may also sell the full range of portfolio, services, and solutions for assigned accounts.
Requirements
- Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or Minimum of 4 years of professional and/or related experience or Recently transitioned from Active Military Duty
- The ability to work in a lab/operating room environment.
- A valid driver's license issued in the United States
- The ability to travel which may include weekend and/or overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
- A qualified candidate will be efficient, organized, self-motivated, positive and pro-active.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.
Responsibilities
- Assist the DePuy Synthes sales organization in retaining and expanding business with existing customers, and supporting product conversions with new customers.
- Support the attainment of established sales goals, including market share objectives in the prescribed territory.
- Apply knowledge of the sales process, product portfolio, and customer knowledge to improve sales outcomes.
- Guide and assist surgeons in the operating room with clinical and product knowledge.
- Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
- Support customers by attending surgeries, ensuring proper equipment availability and functionality, and optimizing trays.
- Provide Operating Room and Sterile Processing Department consultation.
- Troubleshoot and provide technical assistance.
- Handle customer requests, manage hospital billing, and create/close purchase orders.
- Share key customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to enhance solutions and service levels.
- Prepare sales reports and documents as required.
- Maintain, track, and effectively deploy equipment and assets throughout the assigned area, ensuring product availability.
- Ensure all promotional materials are maintained in a presentable manner.
- Ensure DePuy Synthes Services and offerings meet the highest quality standards.
- Focus on customer satisfaction and retention.
- Improve customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
- Differentiate DPS’s products versus competition by providing unique customer insights.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
