Sales Associate, Trauma (Tucson, AZ) - Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson Innovative Medicine•Tucson, AZ

1d•Onsite

About The Position

This role is for a Sales Associate in the Trauma division, located in Tucson, AZ. The position is within Johnson & Johnson's MedTech sector, specifically focusing on Orthopaedics. The company is dedicated to improving healthcare through innovation, aiming to prevent, treat, and cure diseases with smarter, less invasive, and personalized solutions. The Orthopaedics division is developing next-generation treatments and helps millions of people move each year, delivering clinical and economic value. DePuy Synthes, part of Johnson & Johnson Medical Devices, offers a comprehensive orthopedics portfolio, including solutions for joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine. The DePuy Synthes Trauma unit provides a wide range of trauma care solutions for various injuries, utilizing both traditional and minimally invasive techniques. The Sales Associate will provide clinical and customer support in hospitals and during procedures, ensuring high levels of customer service, sales logistics, technical expertise, and product knowledge. They will also support sales objectives, cover cases, and manage surgeon and account relationships within their territory, potentially selling the full range of portfolio, services, and solutions.

Requirements

Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or Minimum of 4 years of professional and/or related experience or Recently transitioned from Active Military Duty
The ability to work in a lab/operating room environment.
A valid driver's license issued in the United States.
The ability to travel which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
A qualified candidate will be efficient, organized, self-motivated, positive and pro-active.

Nice To Haves

Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.

Responsibilities

Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
Assist in the attainment of established sales goals including market share objectives in prescribed territory.
Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
Guide and assist surgeons in the operating room through their clinical and product knowledge.
Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays.
Provide Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
Prepare sales reports and documents as required.
Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
Ensure all promotional materials are maintained in a presentable manner.
Ensure DePuy Synthes Services and offering meet highest quality standards.
Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
Differentiate DPS’s products versus competition by providing the customer unique insights.