Sales Associate, Trauma (Palm Springs, CA) - Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson • Palm Springs, CA

17h • Onsite

About The Position

This role is for a Sales Associate to support the Palm Springs, CA territory for Johnson & Johnson MedTech's Orthopaedics division, specifically focusing on Trauma. The Orthopaedics team is dedicated to developing innovative, less invasive, and personalized treatments to improve patient healing and mobility. Johnson & Johnson's MedTech sector, including DePuy Synthes, offers a comprehensive portfolio in orthopedics, aiming to advance patient care and deliver value to healthcare systems. The DePuy Synthes Trauma portfolio provides solutions for a wide range of trauma injuries, utilizing both traditional and minimally invasive techniques. The Sales Associate will be responsible for providing clinical and customer support in hospital settings and during procedures, ensuring high levels of customer service, sales logistics, technical expertise, and product knowledge. They will also support sales objectives, cover cases, and manage surgeon and account relationships within their territory, potentially selling the full range of portfolio, services, and solutions.

Requirements

• Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience OR Minimum of 4 years of professional and/or related experience OR Recently transitioned from Active Military Duty
• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States.
• The ability to travel which may include weekend and/or overnight travel.
• Residence in or willingness to relocate to the posted territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
• A qualified candidate will be efficient, organized, self-motivated, positive and pro-active.

Nice To Haves

• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.

Responsibilities

• Assist the DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
• Assist in the attainment of established sales goals including market share objectives in the prescribed territory.
• Apply knowledge of the sales process, product portfolio, and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through clinical and product knowledge.
• Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays.
• Provide Operating Room and Sterile Processing Department consultation.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
• Share key customer, procedural, and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions/service levels.
• Prepare sales reports and documents as required.
• Maintenance, tracking, and effective deployment of equipment and assets throughout the assigned area ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner.
• Ensure DePuy Synthes Services and offerings meet highest quality standards.
• Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
• Differentiate DPS’s products versus competition by providing the customer unique insights.

Benefits

• Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Consolidated retirement plan (pension) and savings plan (401(k)).
• Long-term incentive program.
• Vacation – up to 120 hours per calendar year.
• Sick time - up to 40 hours per calendar year (up to 56 hours for Washington State employees).
• Holiday pay, including Floating Holidays – up to 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree