Sales Associate Retail Visual Merchandiser

UPMC•Pittsburgh, PA

13h•Onsite

About The Position

LHAS Floral and Gifts operates as a team dedicated to serving the hospital, its employees, patients, and visitors. The goal is to provide an escape for individuals experiencing difficult times, emphasizing the importance of customer service. The organization is driven by the fact that all funds raised are reinvested into the hospital through grants and programs initiated by UPMC employees. In this role, the Sales Associate/Visual Merchandiser serves as the public face for LHAS and is expected to continuously update their knowledge of the company's products, services, and policies.

Requirements

HS Diploma required
Available to work full day shifts and weekends
Visual merchandising and retail experience
Knowledge of merchandising and display to achieve sales impact
Maintains a professional appearance and is well spoken
Maintains a positive attitude and focus on customer satisfaction
Ability to turn a frustrated customer in to a happy customer, requiring a combination of empathy and tact
Is a TEAM player
The ability to read, write and perform basic math
Experienced with a POS system and basic computer skills
Able to lift and move heavy boxes. Up to 40 lbs
Ability to stand and work for extended periods of time
Must be able to walk between stores, transferring product, which is a half-mile. This is not a sedentary job.
Act 34

Nice To Haves

Associate's degree preferred
2 years in a gift shop experience

Responsibilities

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding service.
Opens and closes store, operates POS, and maintains lottery machines, managing financial transactions, balancing drawer and preparing deposits.
Prepares PO to order repeat products from vendor. (Ie snacks, drinks)
Assist with preparation of incoming merchandise, checks invoices, enters PO's to get pricing tickets, unpacks and prices product.
Maintains visual presentation of sales floor, products, signage and displays.
Stocks candy, and other merchandise daily
Responsible for ideas to increase store sales.
Uses cross-selling techniques to increase customer purchase amounts.
Maintains shop to ensure a safe and aesthetic environment.
Ensures daily operations are overseen in an efficient and effective manner.
Is aware of theft and ways to prevent it.