Sales Associate, Retail Operations
About The Position
At Ravinia, we believe in the transformative power of shared, live-music moments and their ability to inspire individuals, strengthen communities, and foster a more connected world. Beyond presenting outstanding performances by the world’s greatest musicians, our mission as a not-for-profit organization is to develop broader, more diverse audiences and performers in the music industry with our Reach Teach Play® community engagement and education programs, our Steans Institute’s collaborative and experiential artistic training programs, and more. Together, Ravinia’s initiatives serve tens of thousands of students, families, and emerging professional musicians. Our 36-acre park is home to North America’s longest-running outdoor music festival and its most artistically diverse. Over 100 different events, featuring a mix of classical, rock, pop, jazz, R&B, indie, and country performers, make up a typical summer season across our open-air and indoor stages, including the annual residency of the Chicago Symphony Orchestra. As Ravinia’s Sales Associate, you are responsible for cashiering, promoting sales items, and creating a welcoming customer experience. You will have the opportunity to learn and work in Ravinia’s retail operations. All locations are on festival grounds; two retail shops and pop-up shops (vary by occasion or concert). Preparation and hiring begin May 15th, part-time & full-time hours are available.
Requirements
- High School or equivalent work experience
- Excellent customer service and communication skills
- Ability to multi-task and work in teams or independently
- Ability to lift boxes weighing up to 30 lbs.
- Available to work evening hours on weekdays and weekends
- All Ravinia employees must be at least 16 years of age
Responsibilities
- Cashiering using a point-of-sale system (Shopify)
- Closing report and counting cash drawer at the end of each shift
- Provide excellent customer service and set an example for all staff
- Engage with customers on the sales floor and behind the register
- Clean, organize and restock shop locations daily
- Assist in merchandising stores and displays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
