Sales Associate, Premium Event Sales

MLSE (Maple Leaf Sports & Entertainment Partnership) • Toronto, ON

1d • Onsite

About The Position

As a part of the Ticket Sales team, your focus will be selling our premium spaces within a menu of products to support the Toronto Maple Leafs and Toronto Raptors at Scotiabank Arena and Toronto FC and Toronto Argonauts at BMO Field. To be successful in this role, you must be a proactive, goal-oriented individual who thrives in a high-paced business environment and shares our common purpose to unite and empower employees to create extraordinary moments for sports & live entertainment fans! The successful candidate will be an ambitious, hard-working, and coachable individual who is passionate about growing a career in sales within music & live entertainment. This is a 12-month, part-time (32-hour) entry-level sales position that is built on a strong foundation of learning the fundamentals through outbound activity, ongoing training, and development. Graduates from this program are well-positioned for advancement as we are committed to developing future leaders within the organization. We are a ‘team first’ culture so your first responsibility is to be an incredible teammate. Each member of our sales team takes an equal share in developing and preserving a positive and collaborative group dynamic; this is the foundation of our success.

Requirements

• Available to work evenings, weekends, and holidays as the business need arises.
• Comfortable and capable of delivering within a fast-paced environment, utilizing time management and organizational skills.
• Great verbal and written communication skills.
• A positive, team-first approach, incorporating integrity, confidentiality, and discretion.
• An ongoing awareness and responsiveness to client satisfaction.
• Demonstrated ability to build and develop long-lasting professional relationships.
• Willingness to be coached with the bravery to take risks and learn from the results.
• Highly motivated individual with a strong desire to build a career in music the business.
• A ‘One-Team’ approach toward departmental and company-wide goals.
• Demonstrated to perform well under tight timelines; prioritize simultaneously, while working independently.

Nice To Haves

• Proven sales track record as an asset.
• Any experience in developing sales and service relationships is preferred.
• Confident user of Microsoft 360 - Word, Excel, Outlook, PowerPoint.
• Ticketmaster and/or ARCHTICS knowledge is an asset but not essential.
• Salesforce knowledge would be an asset but not essential.

Responsibilities

• Contribute to a collaborative sales culture that drives results across MLSE properties & Live Nation properties with a focus on professional sports events.
• Driving revenue in strategic & creative ways through cold calling, marketing campaigns & social selling with a focus on B2B (Business to Business) and B2C (Business to Consumer) sales.
• Selling a full menu of ticket products, including but not limited to full season, flex/partial season, group hospitality, executive suite rentals, and premium ticket packages.
• Identify prospects & decision makers for new sales opportunities through centers of influence, and referrals and execute hosting opportunities for potential prospects.
• Provide extraordinary customer service by ensuring prompt and thorough responses for all inbound and outbound communication.
• Adapt and be prepared to pivot quarterly focus as the demands of the business cycle evolve.
• Prepare and execute presentations to prospective clients.
• Effectively manage order processing through the ticket booking system by adhering to proper administration processes.
• Successful sales results require winning behaviors. You will be required to master our CRM system as a tool to help guide your daily behaviors and measure the progression of your sales funnel.
• Perform promotional or Membership service functions as required.

Benefits

• We are committed to building an equitable, diverse and inclusive organization.
• We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
• MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed