Sales Associate - Optical - Part Time

National Vision • Castleton, IN

2d • Onsite

About The Position

Eyeglass World is a fashion-forward optical retailer with over 100 locations nationwide, offering the latest eyewear trends, designer looks, and same-day service. As part of National Vision, the company is committed to making quality eye care and eyewear affordable and accessible. This role is for individuals who enjoy fashion, helping people, and being part of a team that makes a daily difference. Employees benefit from having Sundays off.

Requirements

• Effective interpersonal skills.
• Ability to present and sell eyeglass features and specialty lenses.
• Must possess strong customer service skills.
• Ability to learn optical knowledge.
• Must be able to work and interact effectively within a store environment, adhering to and promoting all store policies, procedures, and regulations.
• Ability to stand for extended periods of time that may average 6-8 hours.

Nice To Haves

• Previous retail experience preferred

Responsibilities

• Greet customers in a friendly manner and ensure high quality customer service.
• Meet National Vision’s sales objectives.
• Maintain awareness of same day service using “Ready When Promised” production board.
• Ensure customers receive quality products in a timely manner.
• Assist with answering phones efficiently in accordance with National Vision telephone protocol.
• Ensure all customer service complaints are handled effectively and efficiently.
• Review reasons for redos and implement practices to correct.
• Ensure quality standards are met.
• Check on status and notify customers when orders are in or of any delays.
• Ensure all intra-web functions are done daily including cancelled job status, backorder list and problem jobs.
• Assist with dispensing eyeglasses and contact lenses to customers, if permitted by state law.
• Perform insertion and removal training of contact lens as directed by management and permitted by state law.
• Ensure store cleanliness policies are adhered to at all times.
• Complete inventory count and replenish stock as necessary.
• Ensure all visual merchandising is implemented and maintained.
• Ensure that the eyeglass department is kept clean and organized at all times.
• Ensure that inventory control and loss prevention procedures are followed at all times.

Benefits

• 401k retirement savings with company match and stock purchase plan
• Paid sick time
• Parental leave
• Employee eyewear discount
• College scholarship program
• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees