(NSA NORTHWEST ANNEX - CHESAPEAKE) SALES ASSOCIATE - MINIMART

NEXCOM•Chesapeake, VA

19h•Onsite

About The Position

Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar, preparing, displaying, replenishing goods, and cleaning stations and equipment as necessary.

Requirements

No experience required.

Nice To Haves

High school graduate or equivalent preferred.

Responsibilities

Greets and engages customers in conversation for purposes of providing sales related assistance.
Assists in the selection of merchandise and suggests additional items to complement the customer's selections.
Offers customers the opportunity to purchase extended product warrantees, explaining coverage benefits and price.
Interacts with customers and coworkers in a friendly and professional manner, adhering to NEX dress code and uniform standards, and assisting supporting sales team members.
Becomes knowledgeable regarding merchandise selected, including proper set-up, use, care, characteristics, price points, and warranty coverage.
Communicates product-related information to customers knowledgeably and legibly.
Ensures assigned areas are fully stocked and merchandise is neatly arranged.
Communicates with supervisor regarding stock additions, deletions, fast and slow selling merchandise, and customer preferences, needs, or problems.
Participates in department meetings and actively exchanges ideas regarding improvements in customer service, job performance, and achievement of store/department sales goals.
Completes sales transactions efficiently and thanks customers for their patronage.
Performs cash register transactions accurately and procedurally correctly, including cash, charge, check, gift certificates, and layaway.
Advises customers of upcoming sales events and services available throughout the Navy Exchange.
Offers customers the opportunity to open a NEXCARD account and informs them of NEXCARD account benefits.
Becomes knowledgeable in NEX store policies, including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, and rain checks.
Handles customer returns and problems tactfully and efficiently, applying store policies consistently to ensure customer satisfaction.
Maintains a high level of awareness in assigned areas and offers excellent customer service to deter theft.
Unpacks, stages, and moves merchandise as assigned.
Assists in creating store displays and performing periodic inventories.
Completes paperwork associated with merchandise inventory movement, price adjustments, customer returns, and cash register operation accurately and completely.
Eligible for and participates in applicable commission and gainsharing sales incentive programs.
Required to lift up to 25 lbs. as it relates to job duties.
Opens and closes the Food and Beverage Convenience Bar.
Ensures all equipment is turned on during opening and turned off during closing.
Preheats and displays products in heated display merchandiser.
Ensures sufficient goods and products are readily available by replenishing products and condiments.
Ensures all products remaining at the close of business are time-dated when placed in the refrigerator.
Ensures cleaning of small wares and equipment throughout the day and at closing, and effective time dating of food and beverage products.
Monitors the temperature on refrigerators and freezers a minimum of 3 times daily.
May be required to attend a 4-hour food safety training session initially and an annual refresher thereafter.
Performs other related duties as assigned.